Update: 4/29/2020 We caught up with all backordered Solo2s & Air2s on 4/28/2020. We are back to shipping orders same or following day. Keep in mind that USPS is still experiencing slowdowns with Priority and First Class Mail but they are doing their best to get packages where they are supposed to go and that is the best we can hope for under these circumstances.
Update: 4/27/2020. All backorders up to 4/25 have been prepared to ship and postage printed to be dropped off with USPS morning of 4/28 that didn't go out on 4/27 (beyond a few stragglers we are waiting to hear back from). 4/25, 4/26 and 4/27 orders will ship on 4/28.
Our next shipment of Arizer Solo2 and Air2 are set to arrive on Monday April 27th 2020. For anyone who has backordered a device from 4/20 onward, orders will ship in the order they were received.
Orders from 4/23 or later with a Large StashCase may not include the foam inserts due to the Foam Manufacturers contract prioritizing PPE production. We will put the foam inserts up for sale at our cost mid-May or later for $4.00 which includes shipping.
Any orders coming in 4/25, 4/26 or 4/27 will be at the back of the line that started on 4/20. We hope to be caught up on all orders Monday 4/27, but we can't make any guarantees that we'll get every backorder shipped that day. We've forecasted our StashCase demand and may need to hold some backorders or 4/25-4/27 orders until we get a resupply of StashCases on Tuesday or Wednesday at the latest.
Thanks to everyone who supported us on the BackOrders. We appreciate your patience while we work to get caught up and all orders shipped.
Stay Safe & Healthy!