XVape Fog Pro

The product's warranty period is 18 months from the date of purchase to prevent defects in manufacturing, workmanship, and materials. This device is designed for the use of legal herbs only. Any use of the XVape Fog Pro with illegal substances will void the warranty. The warranty covers only the electronic base. The warranty does not warrant mouthpiece, battery cell, scraping tool and/or other detachable parts. The warranty does not apply to damage caused by accident, abuse, misuse, natural disaster, user error, or use outside the intended use described in the user manual. Use outside the intended use as described in the user manual also includes any tampering with the device in any way, including but not limited to modification to alter functionality or modification to alter appearance. The warranty also does not apply to cosmetic damage including but not limited to dents, scratches/chips to the finish, and/or broken plastic parts. Normal product wear and tear is not covered under warranty. Normal performance degradation of batteries is also not covered by warranty. To make a warranty claim, please contact customer support at: support(at)xvapeusa.com. The original bill of sale, authenticity code, pictures or videos and any serial numbers are required to redeem the warranty. At the manufacturer's discretion, warranty service will be provided by repair of the product or exchange of the product and/or part with a new or functionally equivalent.