All products shipped using USPS Priority Mail Insured or 1st Class Mail if under 16oz.
Domestic shipping normally takes 3-5 business days within the US. International shipping normally takes 15 days but can take as long as 60 days due to customs delays.
If your package is lost in transit, or delayed for more than 15 Days, please contact us through the contact page. If you ordered spare batteries without a vape, please allow an additional 15 Days for USPS to handle the Lithium Battery logistics on the ground transport.
Shipping is Discreet for your Orders. Billing shows up on your credit card or bank statement as: 420 EDC
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations, please check your local laws to be sure prior to ordering.
International Customers will be charged VAT/Tax and Customs Handling fees on orders entering the recipient's destination country in order to retrieve parcels for pickup.
No Opened & Used Returns are accepted due to the nature of the products we sell. Return policy is 14 Days, no questions asked on unused products. Email us to arrange Return Merchandise Authorization (RMA). Customer is responsible for return shipping fees and initial shipping fees will not be refunded, only the goods purchased. If we send you the wrong items or defective items, we'll handle the return shipping, please contact us for return shipping labels. If you order the wrong items and need to exchange them, the customer is responsible for shipping the items to be exchanged back to 420EDC and shipping fees on any subsequent shipments back to the customer.
You may return any new, unopened and unused items within 14 days of delivery for a refund. There are no returns for anything we sell on our Clearance Page.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
All manufacturer's warranty issues should be handled directly with the manufacturer.
Refused parcels sent by 420EDC are subject to a 10% restocking fee, if you refuse an order, please contact us immediately to avoid this fee being assessed. Returns missing items or showing signs of use subject to 10% Restocking Fee. Shipping costs are non refundable once an item has shipped, free shipping fees will be assessed on returns for refunds. Free Shipping fees incurred on the initial shipment will be deducted from the amount refunded in addition to the 10% Restocking Fee on items used or missing parts. Any parts/items missing from a return are subject to MSRP pricing on the items not included that were part of the initial order and will be deducted from the amount refunded.
Need to pay through methods not listed on 420EDC?
Contact us, we have several methods in which we can bill you for whatever you'd like to purchase. Need to use a Gift Card? We can work with you on that too, just use the Chat or Contact Us.
Thank you in advance for your support of 420EDC!